Terms & Conditions
The Terms and Conditions outlined below apply to purchases made from the Farida Apparel website: www.farida-apparel.com
Your acceptance of the Terms and Conditions is given when you make a purchase from Farida Apparel. It is important to read these Terms and Conditions carefully before buying goods from our website.
Farida Apparel reserves the right to change these Terms and Conditions at any time and any such change will be effective once published on the website and consequently will apply to all new orders.
If you have any questions about any aspects of our website please email customerservice@farida-apparel.com
Farida-Apparel.com information
We will endeavour to make sure that all information on our website is accurate and correct at all times and will try to resolve all information errors on the website as soon as reasonably possible. If you believe that such an error has affected your purchase, please contact us at customerservice@farida-apparel.com, although we must stress, this does not admit liability on Farida Apparel’s part.
Be aware that:
• the colours shown on our website will vary depending on a range of factors including your computer screen and display settings
• sizes and measurements are approximate only
• all goods are subject to availability which means we may not be able to supply your order until we have checked our stocks
• delivery timings are estimates only
• goods and promotions which are offered on our website may not always be available
Shopping on Farida-Apparel.com
Here’s a few steps to get you started on your shopping journey with us.
Once you have chosen your item, add it to your cart, you can then either chose to continue shopping and review your cart later or proceed to checkout to purchase your items.
Once we have received your order, we will send you a confirmation email to the address provided. This will contain your order number and details of your purchase(s). Please be aware that this email is only an acknowledgement that your order has been received, it is not an acceptance by us of any offers to purchase goods. An order despatch email will be sent and payment taken from your credit/ debit card when we have checked our stocks and can confirm we have the goods you ordered. This is the point when we have agreed to a contract with you. Is this how my store will work? I understand i will need to send my own confirmation emails, but i mean regarding the payment.
Before an order can be accepted we must receive full payment and will process your credit/debit card as we prepare your goods for despatch. Once you receive the order despatch email this will act as confirmation that your item(s) have been sent and will list any goods that are unavailable. We reserve the right to refuse any order prior to despatch.
For orders placed within the EU, all prices shown at www.farida-apparel.com include the applicable VAT rate. If your order is being delivered outside of the EU, VAT will not be charged, however the selling price will remain the same. For any queries around VAT, we recommend contacting HM Customs on 0845 010 9000, or for more information you can also visit www.hmrc.gov.uk/vat
It is really important to ensure you have given us the correct billing address. If it is incorrect we may not be able to process your order and you may incur additional costs to your credit/debit card.
Shipping
www.farida-apparel.com ships to the United Kingdom, Europe (Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Russia), Australia, Canada, China, Hong Kong, New Zealand, Singapore, and the United States of America, Taiwan, Macedonia, Malta & Serbia Montenegro.
We cannot offer a next day delivery service to the following UK postcodes; G83, TR21-25, AB30-38/44-56, K8, IV, IM, HS, GY9, KW, PA, PH.
Import duties and taxes will be the responsibility of the customer should goods be ordered from our website for delivery outside the UK. These costs cannot be predicted and are outside our control.
Regrettably, we do not currently offer an express delivery option on international deliveries.
Returning goods by post
It’s easy to return your item(s) by post. Simply send us an email at customerservice@farida-apparel.com stating you would like to return your item and why, we will then send you a confirmation along with a despatch note which you will need to print and send along with your package ensuring your order number is clearly displayed. Ensure your goods are securely wrapped. and take the goods to the Post Office. Make sure you obtain a ‘proof of postage’ certificate which you should retain until you’ve received your refund.
General terms
We are not responsible under these Terms and Conditions for any acts or events outside our reasonable control (force majeure), that adversely affect your purchase, including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment.
Any notices relating to these Terms and Conditions will be sent to you via your registered e-mail address.
Our Terms and Conditions outline the entire agreement between Farida Apparel and our customers regarding the sale, purchase and use of goods. They supersede any previous agreement or understanding that may have previously been in place. No variation to these terms are binding unless agreed by us in writing.
Save to the extent that you exercise your right as a consumer to bring an action in or rely on the laws of your country of domicile, the interpretation, construction, effect and enforceability of these Terms and Conditions shall be governed by English Law, and you and we agree to submit to the non-exclusive jurisdiction of English courts for the determination of disputes.
Notice & disclaimers
The way you use our website, www.farida-apparel.com, will be governed by the notices and disclaimers we’ve outlined below.
We do our best to ensure that the information on the website is accurate and helpful at all times. However, we cannot ultimately guarantee the accuracy of all information nor be held liable for any decisions/actions you take based on the information provided, except where further agreement has been made, in writing by Farida Apparel to you.
While we endeavour to keep the website running effectively, we cannot guarantee the availability nor accessibility of our online service at all times and except where outlined in these notices and disclaimers we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the website.
Any link (whether it is a hyperlink or other referral device) used on the website is provided solely for the use and convenience of the visitor. The link does not represent any endorsement or recommendation by us and does not mean that we have any direct association with the linked website. We are not responsible for the content of any websites where a link to www.farida-apparel.com exists, nor for the legal consequences of your entering into any contracts with the third parties that provide these website links and we do not accept any liability for any loss, damage, expense or costs incurred by you as a result.
We will not be liable for any loss, damage, expense, costs, delays or other liability whatsoever (including without limitation any financial losses such as loss of profit) which you may incur as a result of any event beyond our reasonable control (including without limitation any failure of transmission, communication, computer or other facilities or your inability to access our website for any reason or any failure, error or delay in the sending or receiving of any notice or communication or instruction through the post or any electronic medium).
Nothing within these conditions operates so as to exclude, limit or restrict our liability for death or personal injury. Your statutory rights as a consumer are unaffected.
All Intellectual property rights and goodwill in or relating to the contents of our website belong to either ourselves or to our suppliers. In particular, the trade marks displayed are registered and nothing contained in these conditions or the website should be construed as granting by implication, estoppel, personal bar, or otherwise, any licence or right to use any of the trade marks without our permission. However, copying and printing of those web pages which contain the trade marks is permitted within the scope of the licence contained at below.
You may download to a local hard disk and print extracts from the website solely for personal, non-commercial use. You may also recopy downloaded extracts to others for their personal, non-commercial use.
You may not frame or link to the website or any part of it without our express permission.
The interpretation, construction, effect and enforceability of this agreement shall be governed by English law, and you and we agree to submit to the jurisdiction of the English courts for the determination of disputes.